Hotel Reputation Management
Online reputation management (ORM) means developing strategies that form or influence the public perception of an organization, an individual, or another entity on the Internet.
Simply put, your online reputation is what others think of you, your brand, or your organization based on the information they find online.
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Why Do You Need Reputation Management?
In the last years guests’ opinions have become more and more important and can influence how other guests choose an hotel for their holidays or business trips. Every single detail, from individual services offered by the hotel to staff efficiency or comfort of the structure, can be rated on dedicated booking and rating websites.
Siivo integrates data from all major OTA sites through the organic combination of big data and internet mining technology. With our proprietary content analysis technology, we help hotels to track down customer preferences, manage online reputation, improve hotel operation efficiency, and enhance competitiveness and hotel ROI.
Whether you represent a hotel, tour operator or one of the many other companies within the tourism sector, the interactions you have with leisure, business or millennium travellers must reinforce the message of excellence in performance, standards and quality. Get a free quote now or start chat on Whatsapp!
Why is reputation management important for hotels?
There’s a ton of information available to buyers these days. It doesn’t matter the industry, there are reviews, guides, and walk-through videos to help consumers make decisions. So reputation management is important for most businesses.
But hotels have a few specific challenges:
Are you searching for solutions to boost your online reach and visibility, while driving traffic, engagement, leads, mobile app installs, event registrations, and sales? Then look no further. We have you and your business goals covered.
To learn more about our social media advertising services click here.
How Siivo protect and improve your hotel’s reputation?
Did you know, a huge 68% of users will often go straight to a business’s social media profile to read reviews. Whether your business sells a product or offers a service, customers online want to see real people talking about your brand. They want to see what you have to offer and if it’s worth their time and money.
If your business isn’t set up on social media and you feel your business could benefit from a strong social media strategy, get in touch with us for a chat